Privacy Policy
Welcome to the LuckyWins Privacy Policy. This document describes how we collect, use, and protect your information while using our services.
Introduction & Scope
LuckyWins is committed to safeguarding your privacy. This policy applies to all users of our website and services, outlining who collects data and how it is used.
Types of Data Collected
- Personal Data: Information such as name, email address, phone number, and payment details.
- Technical Data: IP address, browser type, pages visited, and usage data.
- Optional Fields: Preferences, feedback, and any other information you choose to provide.
Purposes & Legal Basis
- Personal Data: Processed for account management and customer support (legal basis: contract).
- Technical Data: Used to improve our website and services (legal basis: legitimate interest).
- Optional Fields: To enhance user experience and tailor our offerings (legal basis: consent).
Retention Periods
We retain your information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Third-Party Disclosures
We may share your information with trusted third parties such as analytics providers, payment processors, and service providers to assist in delivering our services.
Security Measures
LuckyWins employs a variety of security measures including encryption, access controls, and regular audits to ensure the confidentiality and integrity of your information.
User Rights & Requests
You have the right to:
- Access your data
- Request rectification of inaccurate information
- Request erasure of your data
- Restrict processing
- Request data portability
- Object to processing of your information
International Transfers
If we transfer your information outside of your country, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adherence to adequacy decisions.
Contact for Privacy Queries
If you have any questions about this Privacy Policy, please contact us at [email protected].
